Individuals who are pregnant at the time of their IC cannot start the programme. If a member confirms that they are pregnant during the IC, please advise them that they are not able to start the programme whilst pregnant and can seek a new referral in the future. Select, “Completed” as the call outcome and then select “no” when asked if you wish to onboard the member.

If a member becomes pregnant during the programme, they can continue but should be advised that they should check whether this is OK with their Midwife/GP. The member will still need to have a weight goal activated and should input regular weights, but they should not focus on weight loss as a goal.